Information technology – Service management – Part 10:
\nConcepts and vocabulary<\/p>\n","protected":false},"excerpt":{"rendered":"
This document describes the core concepts of ISO\/IEC 20000 (all parts), identifying how the different parts support ISO\/IEC 20000-1:2018 as well as the relationships between ISO\/IEC 20000-1 and other International Standards and Technical Reports. This document also includes the terminology used in all parts of ISO\/IEC 20000, so that organizations and individuals can interpret the concepts correctly.
\nThis document can be used by:
\na) organizations seeking to understand the terms and definitions to support the use of ISO\/IEC 20000 (all parts);
\nb) organizations looking for guidance on how to use the different parts of ISO\/IEC 20000 to achieve their goal;
\nc) organizations that wish to understand how ISO\/IEC 20000 (all parts) can be used in combination with other International Standards;
\nd) practitioners, auditors and other parties who wish to gain an understanding of ISO\/IEC 20000 (all parts).<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":""},"product_brand":[],"product_cat":[175],"product_tag":[],"class_list":["post-165083","product","type-product","status-publish","product_cat-tse","first","instock","purchasable","product-type-simple","entry","content-bg","loop-entry"],"taxonomy_info":{"product_cat":[{"value":175,"label":"TSE"}]},"featured_image_src_large":false,"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product\/165083","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/types\/product"}],"wp:attachment":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/media?parent=165083"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product_brand?post=165083"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product_cat?post=165083"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product_tag?post=165083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}