Information technology – Service management – Part 7: Guidance on the integration and correlation of ISO\/IEC 20000-1:2018 to ISO 9001:2015 and ISO\/IEC 27001:2013<\/p>\n","protected":false},"excerpt":{"rendered":"
This document provides guidance on the integrated implementation of a service management system (SMS) as specified in ISO\/IEC 20000-1 with a quality management system (QMS) as specified in ISO 9001 and an information security management system (ISMS) as specified in ISO\/IEC 27001. It is aimed at those organizations that are intending to either:
\na) implement ISO 9001 when ISO\/IEC 20000-1 is already implemented, or vice versa;
\nb) implement ISO\/IEC 27001 when ISO\/IEC 20000-1 is already implemented, or vice versa;
\nc) implement both ISO 9001 and ISO\/IEC 20000-1 together, or implement both ISO\/IEC 27001 and ISO\/IEC 20000-1 together;
\nd) implement ISO\/IEC 20000-1, ISO 9001 and ISO\/IEC 27001 together; or
\ne) integrate existing management systems based on ISO\/IEC 20000-1, ISO 9001 and ISO\/IEC 27001.
\nIn practice, an SMS, QMS or ISMS can also be integrated with other management system standards (MSS), such as ISO 22301 or ISO 55001.
\nClause 4 provides an introduction to ISO\/IEC 20000-1, the HLS of MSS specified in ISO\/IEC Directives Part 1 and considerations for the integration of an MSS.
\nClause 5 provides an introduction to ISO 9001, commonalities and differences with ISO\/IEC 20000-1 and considerations for the integration of an SMS with a QMS.
\nClause 6 provides an introduction to ISO\/IEC 27001, commonalities and differences with ISO\/IEC 20000-1 and considerations for the integration of an SMS with an ISMS.
\nClause 7 looks at considerations for the integration of an SMS, a QMS, and an ISMS.
\nThis document also provides correlation information for the terms and definitions of ISO\/IEC 20000-1 with ISO 9001 and ISO\/IEC 27001 in Annex A. Correlation of the clauses of ISO\/IEC 20000-1 with ISO 9001 is shown in Annex B. Correlation of the clauses of ISO\/IEC 20000-1 with ISO\/IEC 27001 is shown in Annex C.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":""},"product_brand":[],"product_cat":[175],"product_tag":[],"class_list":["post-165117","product","type-product","status-publish","product_cat-tse","first","instock","purchasable","product-type-simple","entry","content-bg","loop-entry"],"taxonomy_info":{"product_cat":[{"value":175,"label":"TSE"}]},"featured_image_src_large":false,"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product\/165117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/types\/product"}],"wp:attachment":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/media?parent=165117"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product_brand?post=165117"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product_cat?post=165117"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product_tag?post=165117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}