{"id":165159,"date":"2026-10-29T20:37:47","date_gmt":"2026-10-29T17:37:47","guid":{"rendered":"https:\/\/onlinestandart.com\/standard\/tse-iso-iec-ts-20000-5\/"},"modified":"2026-10-30T02:41:11","modified_gmt":"2026-10-29T23:41:11","slug":"tse-iso-iec-ts-20000-5","status":"publish","type":"product","link":"https:\/\/onlinestandart.com\/en\/standard\/tse-iso-iec-ts-20000-5\/","title":{"rendered":"TSE ISO\/IEC TS 20000-5"},"content":{"rendered":"<p>Information technology &#8211; Service management &#8211; Part 5: Implementation guidance for ISO\/IEC 20000-1<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO\/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.<br \/>\nThe intended users of this document are:<br \/>\na) organizations that require support on how to implement an SMS;<br \/>\nb) consultants and advisors who support an organization during SMS implementation.<br \/>\nThis document can be used together with the other parts of ISO\/IEC 20000 series.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":""},"product_brand":[],"product_cat":[175],"product_tag":[],"class_list":["post-165159","product","type-product","status-publish","product_cat-tse","first","instock","purchasable","product-type-simple","entry","content-bg","loop-entry"],"taxonomy_info":{"product_cat":[{"value":175,"label":"TSE"}]},"featured_image_src_large":false,"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product\/165159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/types\/product"}],"wp:attachment":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/media?parent=165159"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product_brand?post=165159"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product_cat?post=165159"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product_tag?post=165159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}