{"id":165232,"date":"2026-10-29T20:39:10","date_gmt":"2026-10-29T17:39:10","guid":{"rendered":"https:\/\/onlinestandart.com\/standard\/tse-iso-iec-tr-20000-17\/"},"modified":"2026-10-30T02:42:43","modified_gmt":"2026-10-29T23:42:43","slug":"tse-iso-iec-tr-20000-17","status":"publish","type":"product","link":"https:\/\/onlinestandart.com\/en\/standard\/tse-iso-iec-tr-20000-17\/","title":{"rendered":"TSE ISO\/IEC TR 20000-17"},"content":{"rendered":"<p>Information technology &#8211; Service management &#8211; Part 17: Scenarios for the practical application of service management systems based on ISO\/IEC 20000-1:2018<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This document provides scenarios, explanations and examples for the practical application of service management systems (SMS) based on ISO\/IEC 20000-1:2018. These scenarios provide examples of situations in which an SMS can be used and how the requirements of ISO\/IEC 20000-1:2018 can be applied.<br \/>\nThis document can be used with ISO\/IEC 20000-1 as well as with ISO\/IEC 20000-2, ISO\/IEC 20000-3, ISO\/IEC TS 20000-5 and other parts of the ISO\/IEC 20000 series.<br \/>\nThis document is aimed at:<br \/>\na)       organizations that are intending to implement an SMS based on the requirements of ISO\/IEC 20000-1;<br \/>\nb)       organizations that have already implemented an SMS based on the requirements of ISO\/IEC 20000-1;<br \/>\nc)        consultants, trainers and other experts supporting these organizations.<br \/>\nThis document does not add to, change or replace any of the requirements in ISO\/IEC 20000-1. This document is not intended to be used for a conformity assessment.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":""},"product_brand":[],"product_cat":[175],"product_tag":[],"class_list":["post-165232","product","type-product","status-publish","product_cat-tse","first","instock","purchasable","product-type-simple","entry","content-bg","loop-entry"],"taxonomy_info":{"product_cat":[{"value":175,"label":"TSE"}]},"featured_image_src_large":false,"author_info":[],"comment_info":"","_links":{"self":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product\/165232","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/types\/product"}],"wp:attachment":[{"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/media?parent=165232"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product_brand?post=165232"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product_cat?post=165232"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/onlinestandart.com\/en\/wp-json\/wp\/v2\/product_tag?post=165232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}