ISO/IEC 25022:2016
Systems and software engineering - Systems and software quality requirements and evaluation (SQuaRE) - Measurement of quality in use
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About This Item
ISO/IEC 25022:2016 addresses measurement of quality in use within the Systems and software engineering SQuaRE framework, making it relevant when organizations need a structured way to evaluate how effectively software or a system supports real user tasks. As a quality measurement reference, it is often used to support technical review, documented evaluation, and compliance workflows where user-facing performance must be assessed in a consistent, defensible way. For teams comparing solutions or validating acceptance criteria, ISO/IEC 25022:2016 provides a practical basis for quality-focused assessment.
Purpose of ISO/IEC 25022:2016
The purpose of ISO/IEC 25022:2016 is to define measurement guidance for quality in use, helping stakeholders assess outcomes such as task effectiveness, efficiency, satisfaction, and risk-related user impact in a systematic manner. It is especially useful when engineering and quality teams need a common basis for technical validation and product evaluation. By aligning measurement activities with the SQuaRE approach, the document supports clearer requirements interpretation, more consistent testing workflows, and more reliable evidence during conformity assessment or procurement review.
Compliance applications of ISO/IEC 25022:2016
ISO/IEC 25022:2016 is commonly relevant in software acceptance testing, system benchmarking, and documented evaluation activities where user experience and operational consistency must be measured rather than assumed. It can support compliance preparation for enterprise applications, safety-related interfaces, and other systems where usability outcomes influence overall risk management. Organizations may use it alongside engineering documentation, verification activities, and technical assessment processes to strengthen review records and compare products on measurable quality-in-use criteria.
Benefits of ISO/IEC 25022:2016
Using ISO/IEC 25022:2016 can improve testing consistency by giving teams a shared method for measuring quality in use across projects and suppliers. That consistency supports better engineering validation, clearer procurement decisions, and more credible conformity assessment preparation. It may also reduce risk by highlighting user-centered issues earlier in the development or acceptance cycle, helping teams improve quality assurance outcomes before deployment. For organizations managing technical compliance, the document offers a structured reference for evidence gathering and operational review.
- Measurement guidance for quality in use within the SQuaRE framework
- Useful for acceptance testing, benchmarking, and product evaluation
- Supports technical review, verification activities, and compliance workflows
- Helps compare user-centered performance criteria in a documented way
- Relevant for procurement, conformity assessment, and risk reduction planning
- Publication Date: 2016-06-20
- Standard Status: Derived
- Publisher: IEC
- Edition: 1
- This Version: ISO/IEC 25022 (2016-06-20)
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