ISO/IEC TS 25052-2:2024 addresses systems and software engineering guidance for SQuaRE cloud services, with a specific focus on quality measurement. For organizations evaluating cloud-related software or service offerings, it provides a technical reference for defining and comparing quality measures in a more structured way. This is particularly useful when teams need a documented evaluation basis for technical review, procurement decisions, verification activities, and compliance workflows tied to cloud service quality.

Purpose of ISO/IEC TS 25052-2:2024

The purpose of ISO/IEC TS 25052-2:2024 is to support quality measurement within the ISO/IEC TS 25052 series for cloud services. As a derived document linked to the parent reference ISO/IEC TS 25052, it is intended to help users apply consistent measurement concepts when assessing service quality characteristics. In practice, that can assist engineering teams, assessors, and procurement specialists in aligning technical assessment methods, documentation practices, and evaluation criteria across cloud service lifecycles.

Compliance applications of ISO/IEC TS 25052-2:2024

Organizations may use ISO/IEC TS 25052-2:2024 when building quality assurance procedures for cloud platforms, outsourced IT services, or software-based service environments. It can support conformity assessment preparation by giving teams a common basis for documenting metrics, reviewing performance criteria, and comparing supplier claims against internal requirements. The reference is also relevant where technical validation, operational consistency, and repeatable testing workflows are needed to support procurement review or regulatory preparation.

Benefits of ISO/IEC TS 25052-2:2024

Using ISO/IEC TS 25052-2:2024 can improve consistency in quality measurement and reduce ambiguity during technical review. For engineering and compliance teams, that often means clearer evaluation records, better traceability in documented evaluation, and more reliable comparison of cloud service quality across vendors or releases. It may also support risk management by making measurement criteria more explicit, which can strengthen procurement decisions, verification activities, and conformity assessment readiness.

• Quality measurement guidance for cloud services within the SQuaRE framework
• Support for documented evaluation and technical assessment practices
• Useful for procurement review, supplier comparison, and compliance workflows
• Helps align verification activities and performance criteria across teams