TS 11593

TS 11593 addresses the general rules for minibus service operations, specifically for passenger transport provided within cities and between cities. Its subject is the operating framework of this public-facing transport service: how the service is organised, what the general operating principles are, and how the passenger service model is understood in practical terms. The standard focuses on service operation rather than on detailed vehicle engineering.

How minibus service is understood in transport practice

In general transport terminology, a minibus or shared minibus service is a form of passenger transport used for shorter and medium-distance trips, typically with an established route structure and boarding pattern. Such services are usually defined not only by the vehicle type but also by the way passengers are carried, the route logic, and the day-to-day operation of the service. In that sense, general rules help frame the service as an organised transport activity with a clear customer interface.

What this standard covers

• It covers minibus operations used for passenger transport within cities and between cities.
• It is a service standard, centred on general operating principles rather than vehicle design details.
• It relates to concepts such as passenger handling, service organisation, and operational continuity.
• It concerns the minibus service commonly known as dolmuş in everyday usage.