TS 12831

TS 12831 is a service standard focused on how competent services for switching devices, contactors and similar electrical equipment should be organised. Its concern is not the design of the equipment itself, but the operating rules, structural features, technical facilities and personnel qualifications of the service organisations that work on these products.

Service organisation and technical capability

Switching devices and contactors are used to open and close circuits, control loads and support the safe operation of electrical systems. Because of that role, service providers working with them need suitable equipment, appropriate premises and technically responsible staff. In general technical terms, these services rely on test and measuring tools, maintenance equipment, record-keeping and trained personnel working together in a controlled process.

TS 12831 addresses that service-side framework at the level of authorised or competent service organisations. It should be understood as an organisational and competence standard rather than a product standard. The document helps define the basic conditions under which servicing activities for this class of electrical equipment are carried out.

What the scope does and does not cover

• The standard concerns the service operation, not the construction of switching devices or contactors themselves.
• It covers rules for management, physical facilities, technical equipment and employee qualifications in competent services.
• TS 12361 is referenced in the document.
• This record is for a withdrawn standard.