TS 12843
Competent services - Water treatment devices and systems - Rules
This standard, includes, rules for management structural properties technical equipment, personnel characteristics and documentation of competent services for water treatment devices (household usage) and systems (industrial usage)
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- Availability: Immediate Download
- Language: English
- License Type: Single User
- Updates: Not Included
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- Language: English
- License Type: Enterprise / Multi User
- Updates: Included
About This Item
TS 12843 is a service standard for competent services handling water treatment devices and systems, defining the organisational and operational rules expected from authorised service providers. It addresses both small-capacity devices used in homes and larger systems used in industrial applications, while excluding wastewater treatment systems and devices.
What the standard focuses on
The standard is centred on the service organisation itself: its management structure, technical equipment, staff characteristics, and documentation or certification arrangements. In general technical terms, water treatment equipment may rely on filtration, membrane processes, ion exchange, disinfection, or similar treatment principles, so competent service capability matters for proper diagnosis, maintenance, and safe handling of system performance issues.
Why the device and system distinction matters
Household units and industrial systems differ significantly in scale, process complexity, and service demands. By covering both categories, the standard provides a common framework for authorised services operating across different use environments. Its links to consumer-service legislation and related standards support a more structured after-sales service environment.
- Small-capacity water treatment devices for household use
- Water treatment systems for industrial use
- Rules for service structure, equipment, personnel, and documentation
- Wastewater treatment systems and devices are outside the scope
- Publication Date: 12.05.2022
- Standard Status: U (Yürürlükteki Standard/Standard)
- Publisher: TSE
- Document Language: tr
- ICS Classification: 03.080.30 Tüketiciler İçin Hizmetler ; 13.060.99 Su Kalitesi ile İlgili Diğer Standardlar
- Pages: 14
- Source Standard: [1]6502 sayılı Tüketicinin Korunması Hakkında Kanun [2]Satış Sonrası Hizmetler Yönetmeliği [3]Su arıtma cihazları ve sistemleri servislerinin görülüp incelenmesi ve teknik sorumluları ile yapılan görüşmelerin değerlendirilmesi.
- International Equivalents: 12843--
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