TS 12873

TS 12873 is a service standard dealing with how competent services for pumps are organised and operated. Its focus is not the pump itself, but the service provider’s management structure, premises and technical facilities, and the qualifications of personnel for pumps used with waste water, clean water, oil, fuel oil, LPG and CNG. In practical terms, it addresses the conditions that support consistent and technically sound servicing.

Service organisation, equipment and personnel

In general technical terms, a competent service is an organisation capable of carrying out maintenance, repair and technical support for defined pump categories. Suitable premises, appropriate tools and measuring equipment, record keeping and competent staff are the core elements of a reliable service setup. Because pump applications vary widely, the servicing needs of water systems are not identical to those of oil, fuel, LPG or CNG installations; that distinction matters for both technical reliability and correct intervention.

What the scope includes and excludes

• It covers rules for competent services for pumps.
• It addresses management, structural properties, technical equipment and personnel characteristics.
• It applies to pumps for waste and clean water, oil, fuel oil, LPG and CNG.
• It does not cover vehicle fuel pumps.

The standard provides a framework for the technical and organisational conditions a service provider should have in place, helping distinguish service capability across different pump applications. TS 12873 is best understood as a qualification-oriented service standard for the delivery environment around pumps, rather than a specification for the pumps themselves.