TS 13033

TS 13033 is a occupational standard focused on the management secretary role within secretarial and administrative services. The standard centers on the occupational scope, qualifications, evaluation criteria, and the tools and equipment associated with this profession. This edition was later withdrawn, but its subject still reflects a broader professional understanding of secretarial work as more than typing or correspondence alone: it combines communication, organization, and administrative support.

The professional framework of management secretarial work

In general technical terms, a management secretary helps organize information flow, supports meetings and communication, handles correspondence and records, and contributes to the orderly progress of administrative work. Within office administration, secretarial services have both operational and representational value. Clear written communication, structured filing, and careful tracking of priorities are therefore core elements of the profession's practical identity.

Topics covered by this standard

• Classification of the profession at different levels
• Definition of qualifications and evaluation criteria
• The framework of tools and equipment used in the occupation
• Clarification of the professional scope of management secretarial services

Secretarial and administrative support can require different skill sets depending on the organization and the working environment. Common expectations include correspondence techniques, meeting and agenda coordination, filing discipline, professional etiquette, and attention to confidentiality. TS 13033 provides a standardization framework for this occupation, helping define the management secretary role in a clearer and more structured way.