TS 13033

TS 13033 is a vocational standard for the management secretary profession, defining the role, professional profile, and assessment framework associated with secretarial-administrative services. The document’s core focus is the classification of the occupation at different levels, together with the tools and equipment used in this line of work, so it organises how office support duties are understood and evaluated.

What management secretarial work includes

In general technical terms, secretarial work is more than typing letters or answering calls. A management secretary supports administrative continuity by handling information flow, coordinating communication, tracking records, and assisting with schedules, meetings, and routine office processes. The profession also involves conduct-related expectations such as discretion, orderly work habits, and professional communication, because the role sits close to decision-making and internal coordination.

Classification, qualification and assessment

• The standard addresses how the occupation is classified at different levels.
• It frames the expected characteristics and qualifications of the profession.
• It refers to evaluation and testing criteria.
• Tools and equipment used in the occupation are part of the scope.

From a broader office-administration perspective, the secretary’s role is a key support function in keeping organisational communication and document control running smoothly. Typical competencies include written and verbal communication, filing, time management, document organisation, and the practical use of office technologies. The value of this standard lies in bringing these elements together within a common vocational framework.

This record is a withdrawn standard, but it remains useful as a reference for understanding the professional boundaries and expectations associated with management secretarial work.