TS 13100

TS 13100 is a service standard that sets rules for authorised services handling radio equipment. Its focus is the organisational framework of these service providers, together with their premises, technical equipment, staff characteristics and certification-related arrangements.

What an authorised radio service is expected to cover

In general technical terms, an authorised service is a repair and maintenance organisation recognised within a specific distribution or approval arrangement, so that work on radio equipment is carried out in a controlled and accountable way. The business-management aspect concerns how responsibility, workflow and service administration are organised; structural characteristics refer to the suitability of the service premises and working environment; and technical equipment covers the tools and infrastructure needed for diagnosis, repair and verification.

The scope also includes personal characteristics and certification. In practice, this points to the competence, role definition and documentation of the personnel involved in servicing radio equipment. Because radio equipment spans a wide field of wireless communication devices, service capability matters for fault diagnosis, parts replacement and maintaining technical reliability. TS 13100 therefore provides a common organisational reference for authorised radio service operations rather than a product-specific technical test method.

• Scope: authorised services for radio equipment
• Topics covered: management, structural characteristics, technical equipment, personnel characteristics and certification
• Document type: service standard
• Status: withdrawn