TS 13215

TS 13215 is a vocational standard that defines the computer technician occupation and the job profile of the person who performs it. It focuses on how the occupation is classified, what qualities are expected from the role, and how those qualities are measured and evaluated. The standard also frames the equipment, tools, and hardware needed to perform the work.

Occupational profile and classification

In general technical terms, a computer technician is not just someone who repairs faults, but a technical professional working with computer hardware and basic system components. Typical work in this field includes installation, maintenance, fault diagnosis, part replacement, and basic user support. The classification aspect of the standard helps establish a shared language for education, employment, and job definition.

Assessing competence and working tools

A key feature of the standard is its emphasis on measuring and evaluating the attributes required for this occupation. This reflects the fact that technical knowledge is only one part of the role; practical skill, attention to detail, systematic working habits, and problem-solving ability are also central to competence. In general, computer technician work involves hands-on tasks with desktop and laptop computers, peripheral devices, basic components, connectors, and diagnostic tools.

• Definition and occupational scope of computer technician work
• Classification of the occupation and the job profile
• Measurement and evaluation of required attributes
• Framework for equipment, tools, and hardware used in the job