TS 13345

TS 13345 is a standard on the rules for competent services handling fire extinguishing systems and equipment. It addresses the organisation, technical facilities and personnel characteristics of service providers dealing with equipment such as fire extinguishers, fire cabinets, hoses, detectors, alarm devices, extinguishing guns and water tanks.

What the competent-service framework covers

The focus of this standard is not the individual product performance of extinguishing devices, but the minimum structure of the service organisations that inspect, maintain, repair and support them. In general technical terms, this kind of framework is used to help ensure that fire safety equipment is serviced by providers with suitable premises, tools and qualified staff. That distinction matters because the reliability of fire protection equipment depends not only on the device itself, but also on the competence of the service behind it.

Technical areas addressed by the document

• Operating rules and service organisation
• Structural characteristics and physical infrastructure
• Technical equipment requirements
• Personnel characteristics and competence
• The framework for evaluating and certifying competent services

This document has been withdrawn, so it should not be treated as a current technical reference. Even so, it reflects a widely understood principle in fire protection: equipment must be supported by a service system that can keep it available and functional over time. In practice, service quality is a critical part of maintaining confidence in extinguishing and alarm equipment when an emergency occurs.