TS 13347/T1

TS 13347/T1 is a standard that sets general rules for workplaces providing windshield glass replacement, windshield repair, and the sale of consumables related to these services for motor vehicles. It addresses the classification of such workplaces together with requirements for their physical layout, operation, technical equipment, and personnel. In practical terms, it provides a common framework for organizing vehicle glass service activities in a controlled and consistent way.

Technical and organisational framework

In this field, glass replacement is more than removing a damaged pane and fitting a new one; it also depends on correct sizing, compatibility, installation conditions, and post-installation checking. Glass repair is a different technical approach, intended to address certain types of damage while preserving the material where possible. The sale of consumables is typically associated with items such as adhesives, sealing-related aids, and similar products. The standard covers the general structure in which workplaces providing these services are to operate, while broader technical context helps explain why workflow control and proper service organisation matter.

Why the distinctions matter

• Classification helps define the service scope of the workplace in a structured way.
• Physical layout is important for the suitability of work areas and overall service flow.
• Technical equipment matters because these services rely on specific tools and materials.
• Personnel-related rules support consistent and controlled service delivery.
• Consumables sales covers the complementary products that accompany the service process.