TS 13379

TS 13379 is a rules standard for competent services that maintain and repair devices used in hygiene-related services. It focuses on how service organizations supporting equipment such as shoe-cover dispensers, toilet-seat cover dispensers and touchless towel dispensers should be organized, with operating discipline and technical competence treated together.

Core areas covered for competent service organisations

The standard covers general rules concerning the service business structure, technical equipment and the qualifications of personnel. In practical terms, this means the service is expected to be run as an organised technical operation rather than an ad hoc repair activity. The notion of a competent service typically refers to a service organisation recognised by the manufacturer or the relevant authority, so staff capability, appropriate tools and workplace arrangement are considered as a set.

Technical context of hygiene-service equipment

Devices used for hygiene-related services are typically designed to reduce direct contact, dispense consumables in a controlled way or support touchless use. In service work, items such as mechanical assemblies, sensors, power-supply arrangements and consumable compatibility are often important. Within that general technical context, TS 13379 defines the rules for the service organisations themselves; it does not describe the full design or performance requirements of the devices, but rather the principles for organising the service operation.