TS 13395

TS 13395 sets out rules for authorized services that support industrial timber drying kilns. The standard focuses on the service organizations that maintain and support kilns used for timber drying and/or heat treatment, and on the basic qualities they are expected to have in terms of structure, operation, technical equipment, and personnel competence.

What aspects of an authorized service are addressed?

The purpose of a rule-based service standard like this is to define more than just repair activity at the point of intervention. It places the service organization within an operational framework covering organization, equipment, and human resources. Timber drying kilns are industrial systems used to reduce moisture content in wood in a controlled way, or in some applications to carry out heat treatment. That makes control of temperature, air circulation, and process monitoring central to service quality.

Why timber drying kilns require specialised support

In general technical terms, timber drying kilns are enclosed process systems designed to manage moisture removal while helping preserve material properties. Drying is important for dimensional stability and downstream processing of wood, while heat treatment brings its own process-control demands. For that reason, an authorized service in this field implies a broader technical competence than routine maintenance alone.

• Structural characteristics of the service organization
• Operational arrangements
• Technical equipment
• Professional characteristics of employees
• Service coverage for drying and/or heat-treatment applications