TS 13416

TS 13416 sets out rules for authorised services that work on household metal kitchen utensils. Its focus is the organisation and minimum operating characteristics of service providers handling items such as pressure cookers, pans and teapots, with an emphasis on delivering repair and maintenance in a controlled, dependable and traceable way.

What “authorised service” means in this context

In standards of this type, an “authorised service” is more than a workshop that performs repairs. It refers to a service unit with a defined organisational structure, technical equipment and qualified staff. For metal kitchen utensils, the goal is to support maintenance and repair in a way that suits the product, keeps processes under control and helps ensure a consistent level of customer service. This is general technical context for understanding the subject matter of the standard.

Main areas addressed by the standard

• Structural characteristics of the service organisation and premises
• Minimum operational and management conditions
• Technical equipment and facilities
• Staff qualifications and responsibilities
• Rules related to certification of these services

The standard applies only to authorised services for household metal kitchen utensils; it should not be read as a general service standard for industrial kitchen systems or other material groups. The referenced legislation and standards connect it to consumer-service and kitchen-equipment frameworks. TS 13416 is also a withdrawn standard, so it should be treated today as a historical technical reference rather than a current requirement.