TS 13422

TS 13422 is a standard that defines the organizational, technical, and personnel conditions expected from competent services supporting baby care equipment. Its focus is not the appliance itself, but the service infrastructure around it: the minimum framework needed to carry out maintenance, repair, inspection, and service operations in a reliable way.

Main elements of the service organisation

In this kind of standard, structural features, workshop arrangement, technical equipment, and staff responsibilities are considered together. Baby care equipment can be sensitive from the standpoint of user safety and continuous operation, so service quality depends not only on repair skills but also on proper organisation, record keeping, and competent personnel. This standard sets out the minimum service arrangement in those areas and also covers certification-related aspects.

Technical service context for baby care equipment

In general technical usage, baby care equipment may include devices that support the care, monitoring, or communication needs of infants in home or professional settings. Service competence in this field typically involves fault diagnosis, spare-parts management, suitable test tools, and a management structure that clearly assigns technical responsibilities. The standard is aimed at organising these services in a defined way; it addresses the service provider’s qualifications rather than detailed product performance requirements.

• Scope: competent services for baby care equipment
• Topics covered: structural features, management, technical equipment, personnel characteristics, and certification
• Document type: a service-organisation standard, not a product standard
• Status: withdrawn standard