TS 13429

TS 13429 is a service standard focused on how authorized services for metal detectors should be organised and operated. It brings together requirements for the service provider’s physical setup, technical equipment, staff qualifications, and certification arrangement. In other words, it addresses the support structure around the equipment rather than the detector itself, with an emphasis on reliable service delivery.

What “authorized service” means in this context

Metal detectors are devices that rely on magnetic field and electromagnetic sensing principles. Depending on the application, they may be used in security, access control, industrial separation, or similar settings. For such equipment, service quality is not limited to repairing faults; it also involves appropriate testing arrangements, calibration-related practices, spare-parts management, and proper record keeping. The standard’s focus is to define the conditions a service organisation should meet in order to perform these technical duties in a controlled way.

Organisation, equipment, and personnel

The standard addresses the service organisation’s physical characteristics, operating structure, and technical equipment, and it also covers personnel characteristics and certification. In practical terms, this means the service provider is expected to have defined technical responsibility, suitably qualified staff, and an orderly service process that can be traced and managed. The document frames authorized service as a quality and continuity layer within the maintenance chain for metal detectors.

• Physical characteristics and organisation of the service provider
• Technical equipment and operating arrangements
• Personnel characteristics and technical responsibilities
• Certification-related rules
• Authorized service activities for metal detectors