TS 13505

TS 13505 is a service standard addressing the general rules for workplaces that provide software and hardware services for simulation systems. Its focus is on how these service providers should be organised in terms of physical structure, management, technical capability, and personnel characteristics. In practical terms, the standard is concerned not only with delivering simulation-related software or hardware, but with doing so through a professional and orderly service environment.

What the service-provider structure means in practice

Simulation software and hardware are used to model real processes, support testing, training, and decision-making, and create controlled environments for analysis. In general technical terms, the software side covers the modelling logic and computational layer, while the hardware side covers the platform, interfaces, or supporting equipment on which the system operates. Because these elements work together, the quality of the service depends not only on the technical product itself, but also on the organisation that delivers and supports it.

Main areas covered by the standard

• Physical structure of the workplace
• Management and organisational arrangements
• Technical capability and technical infrastructure
• Qualifications and suitability of personnel

The standard’s purpose is to provide a basic framework for organisations offering simulation systems software and hardware services. It allows the workplace arrangement, technical competence, and staff profile to be considered within a single service-oriented structure. The referenced sources indicate a connection with simulation practice and sector experience, while the core value of the standard lies in defining an orderly and technically appropriate environment for this type of service provider.