TS 13747

TS 13747 is a service standard for competent services dealing with AC/DC motor starters, setting out the rules for how such service organisations are to be structured and operated. It brings together management arrangements, structural features, technical equipment, personnel qualifications and certification principles for organisations that provide technical service for motor starters.

What a competent service means in this context

The focus here is not the motor starter alone, but the service organisation that supports it. AC and DC motor starters are switching and control assemblies used to start, stop and manage electric motors in operation. In practical terms, a competent service needs the right organisation, suitable equipment and staff with the knowledge to diagnose and service these devices correctly. The scope of the standard defines this service framework from operating rules through to documentation and certification.

Why this matters for technical service delivery

In general technical practice, a competent-service model aims to keep maintenance, inspection, repair and evaluation activities under a defined structure. Standards of this kind help create a consistent service environment and establish baseline expectations for the service infrastructure. TS 13747 applies that idea to this specific field of motor-starter services, without extending beyond the service area named in the title and scope.

• Scope: competent services for AC/DC motor starters
• Covered areas: management, structure, technical equipment, personnel and certification
• Technical context: service rules for switching and control equipment