TS 13906/T2

TS 13906/T2 is a service standard for centres that refurbish second-hand mobile phones. It sets out the basic framework for this type of facility, covering structural characteristics, operating arrangements, staff-related features, technical equipment and safety-related rules. In practical terms, it addresses how used mobile devices are prepared for resale or reuse in a controlled and organised way.

What areas are considered together in a refurbishment centre?

In general technical terms, mobile phone refurbishment is the sequence of receiving a device, sorting and inspecting it, carrying out necessary repair and maintenance work, and assessing whether it is suitable for reuse. In such centres, structural conditions support a safe and orderly workflow, while technical equipment enables testing, intervention and classification to be carried out with appropriate tools. Staff competence also matters, because work on electronic devices requires knowledge, attention and process discipline.

The framework this standard provides

• Structural characteristics for second-hand mobile phone refurbishment centres
• Operating rules and workflow arrangements
• Staff-related characteristics
• Technical equipment requirements
• Safety-related rules

The focus of this document is to define a minimum order for centres that return used phones to circulation. It brings together device handling, personnel organisation and facility infrastructure within a single service framework. More broadly, it addresses the basic rules for setting up and operating a refurbishment centre, while not separately detailing individual repair methods or device-specific technical procedures here.