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TS EN 9120

Quality Management Systems - Requirements for Aviation, Space and Defence Distributors

This document includes EN ISO 9001:20152 quality management system requirements and specifies additional aviation, space and defence industry requirements, definitions and notes.
It is emphasized that the requirements specified in this document are complementary (not alternative) to customer and applicable statutory and regulatory requirements.
If there is a conflict between the requirements of this document and customer or applicable statutory or regulatory requirements, the latter shall take precedence.
This International Standard specifies requirements for a quality management system when an organization:
a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements; and
b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All the requirements of this International Standard are generic and are intended to be applicable to any organization, regardless of its type or size or the products and services it provides.

Standard by TSE, 30.09.2019

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About This Item

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TS EN 9120 defines quality management system requirements for aviation, space and defence distributors. It is anchored in EN ISO 9001:2015 and adds sector-specific requirements, definitions and notes for distribution organizations operating in these high-control supply chains. In practical terms, it addresses the quality discipline needed when a company is not manufacturing the product itself, but is responsible for receiving, handling, storing, identifying and delivering it in a condition that meets expectations.

What a distributor-focused quality system is designed to control

For distributors, quality is not only about the product itself but also about preserving identity, documentation, traceability and conformity while the product moves through the supply chain. This standard states that its requirements are complementary to customer and applicable statutory and regulatory requirements, and that where a conflict exists, the statutory or regulatory requirement takes precedence. That principle is especially important in aviation, space and defence, where product integrity and documented control are central to supply assurance.

How the EN ISO 9001 base is extended

As a sector-specific extension of the generic ISO 9001 framework, this standard helps organisations align everyday quality management practices with the expectations of aerospace and defence customers. General quality concepts such as process control, corrective action, record keeping and continual improvement remain relevant, but the distributor context places special emphasis on correct product identification, handling, storage and customer-specific conformity. The result is a management system framework aimed at consistent supply performance rather than product manufacture.

  • Built on EN ISO 9001:2015.
  • Adds requirements specific to aviation, space and defence distributors.
  • Includes sector definitions and notes.
  • Treats customer, statutory and regulatory requirements as complementary.
  • States that statutory or regulatory requirements prevail in case of conflict.
SKU: df0f8decaf7f

  • Publication Date: 30.09.2019
  • Standard Status: U (Yürürlükteki Standard/Standard)
  • Publisher: TSE
  • Document Language: en
  • ICS Classification: 03.100.70 Yönetim Sistemleri; 03.120.10 Kalite Yönetimi ve Kalite Güvencesi; 49.020 Uçak ve Uzay Taşıtları (Genel) ; 95.040 Askeri Mühendislik
  • Pages: 62
  • Source Standard: EN 9120:2018
  • International Equivalents: EN 9120-EQV

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