TS EN ISO 18513

TS EN ISO 18513 is a vocabulary standard that brings together terms used for tourism accommodation in a common reference framework. It helps clarify the concepts used for hotels and other types of tourism accommodation so that the related services, facility types and operating terms are understood consistently.

The role of terminology in tourism accommodation

In tourism services, the same business type may be described differently across markets, so terminology matters for communication and comparability. As a vocabulary standard, this document generally supports consistent use of concepts related to accommodation establishments, guest services and associated operations, including areas such as reservations, reception, room service, food and beverage provision, or additional facilities.

What this standard covers conceptually

Based on the provided scope, this document defines terms used in the tourism industry in relation to the various types of tourism accommodation and their related services. That makes it a conceptual and terminological reference rather than a performance or design specification. In practice, users consult it to understand which expressions should be used when referring to an establishment and its services, rather than to determine how the establishment must be operated.

• Provides shared terminology for hotels and other tourism accommodation types.
• Supports consistent use of accommodation service concepts.
• Helps reduce confusion across languages and markets.
• Aids communication, documentation and classification work in tourism.