TS EN ISO 9000

TS EN ISO 9000 is a terminology-style standard that explains the core fundamentals behind quality management systems and defines the related terms used in the field. Quality management is the approach a organization uses to plan, control, monitor, and improve its processes consistently; this standard helps align the language of that approach so the same concepts are understood in the same way across sectors.

A common language for quality management concepts

Quality management systems are built around general principles such as customer focus, leadership, process approach, evidence-based decision making, and continual improvement. The value of this standard is that it clarifies the meaning of the principles and the associated terminology, reducing interpretation differences in documentation, training, internal communication, and audits. As a result, expressions such as quality records, objectives, nonconformities, corrective actions, and similar terms can be used more consistently.

Its place in the ISO 9000 family

This document explains the fundamentals of quality management systems, which form the subject of the ISO 9000 family, and defines related terms. In other words, it is primarily a conceptual and vocabulary foundation rather than a performance specification. Organizations use a terminology standard like this to distinguish concepts correctly and to build a shared technical language when working with standards such as ISO 9001.