TS EN ISO 9000

TS EN ISO 9000 is a standard that explains the fundamental concepts behind quality management systems and defines the terminology used in this field. It provides the common language for the ISO 9000 family and helps users understand how quality management, quality assurance, and the management system approach relate to one another.

Why quality management terminology matters

In quality management systems, the terms and concepts used to describe processes, controls, and improvement activities form the basis for consistent understanding. This standard gathers those concepts into a shared framework so that ideas such as customer satisfaction, process approach, continual improvement, and evidence-based decision making can be expressed with the same terminology. In general technical context, a vocabulary standard like this is meant to align meaning rather than prescribe an implementation method.

Position within the ISO 9000 family

This standard addresses the concepts and related definitions that make up the subject matter of the ISO 9000 family. It therefore serves as a reference point for understanding other standards concerned with quality management systems. TS EN ISO 9000 is also recorded here as a 2000 edition that was later withdrawn, so the emphasis is on its technical subject and terminological framework rather than on any specific application requirements.

• Standardises quality management system terminology.
• Brings together the core concepts and definitions.
• Provides a conceptual reference for the ISO 9000 family.
• Supports consistent use of terms in quality management.