TS EN ISO 9001
Quality Management Systems-Requirements
This International Standard specifies requirements for a quality management system where an organization a) needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. NOTE 1 In this International Standard, the term “product” applies to the product intended for, or required by, a customer or the product realization processes. This applies to any intended output resulting from product realization processes, including purchasing. NOTE 2 Statutory and regulatory requirements may be expressed as legal requirements.
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About This Item
TS EN ISO 9001 is the core management system standard that specifies the requirements a quality management system must meet. Its focus is on whether an organization can consistently provide products that conform to customer requirements and applicable statutory and regulatory requirements, while also running the system in a way that supports continual improvement and higher customer satisfaction. In other words, it addresses the management framework behind quality, not just the final product check.
From a technical standpoint, the standard is important because it is built around how an organization operates as a whole. Process-based control, defined responsibilities, resource management, monitoring, and improvement are central ideas in quality management and help explain how quality is embedded into everyday work. This makes ISO 9001 broadly applicable across sectors, while the standard itself does not prescribe product-specific technical specifications for every industry.
Key concepts reflected in the scope
- Customer requirements and statutory/regulatory requirements are both in scope, and conformity to both is part of the management objective.
- The term “product” is used broadly, covering intended outputs from product realization processes, including purchasing-related outputs.
- The emphasis on consistency means the organization is expected to manage quality as a repeatable system rather than as isolated inspection activity.
- Continual improvement is a defining principle, supporting ongoing development of the quality management system over time.
In practice, this framework is commonly associated with documented processes, management responsibility, internal communication, operational control, and supplier-related control. The scope represented by this record is therefore best understood as a general requirements standard for a quality management system, rather than a set of industry-specific product rules. It provides a shared structure that organizations can adapt to their own context while managing quality in a measurable and disciplined way.
- Publication Date: 23.10.2015
- Standard Status: U (Yürürlükteki Standard/Standard)
- Publisher: TSE
- Document Language: tr
- ICS Classification: 03.120.10 Kalite Yönetimi ve Kalite Güvencesi
- Pages: 40
- Source Standard: EN ISO 9001:2015
- International Equivalents: 9001--
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