TS ISO 6707-4

TS ISO 6707-4 is a vocabulary standard that compiles terms and definitions used in facility management within the context of buildings and civil engineering works. It helps establish a common technical language for the operation, maintenance, use, and support of built assets, so facility managers, designers, operators, and service providers can use the same concepts consistently.

How facility management terminology is organised

The terminology in this standard reflects the relationship between facility management and the built environment. In general technical terms, facility management is not only about keeping a structure physically serviceable; it also concerns how a building or civil engineering asset is operated, how services are coordinated, and how support is delivered across the asset life cycle. That makes the vocabulary relevant to maintenance planning, operational control, user needs, and service organisation across many disciplines.

Why a shared vocabulary matters

In facility management, precise terminology is important in contracts, technical documentation, and project coordination. The same word can be interpreted differently across organisations, so standardised definitions help reduce ambiguity and improve communication between building services, asset management, and operational teams. This standard provides a general reference framework for terminology related to construction works for those responsible for facility management.

• Collects terms related to facility management in buildings and civil engineering works.
• Provides definition-based common terminology.
• Supports consistency in operation, maintenance, and service processes.
• Helps align communication among different stakeholders in the built environment.