TS ISO/CD 9000-3

TS ISO/CD 9000-3 is a guidance document for organizations that design, develop, supply, install and maintain software, helping them apply TS ISO 9001 in a software context. It connects general quality management and quality assurance principles with the realities of software work across the life cycle.

What quality management means in software processes

In software, quality is not limited to whether the final program runs correctly. It also depends on how requirements are understood, how design is controlled, how code is verified, how configuration is managed, how versions are released, and how changes are handled during maintenance. ISO 9001 takes a process-based view of quality; this guidance document adapts that view to software development and support activities. In general technical terms, software delivery often blends product creation with service-like activities, which is why supply, installation and maintenance are part of the quality conversation.

The application area covered by this document

• Organizations that design and develop software
• Entities that supply or deliver software
• Installation and deployment activities
• Maintenance, change and support processes
• Guidance for adapting TS ISO 9001 to the software environment

This listing is not a standalone product standard for software; it is a guide for interpreting existing quality management requirements in software projects. As a result, concepts such as requirements management, verification and validation, defect correction, configuration control and documented processes are especially relevant. The standard, as identified by its title and scope, is concerned with quality practices across the software life cycle, while remaining guidance in character rather than prescribing a separate technical product specification.