TS ISO/IEC 2382-27

TS ISO/IEC 2382-27 is the office automation part of the ISO/IEC 2382 vocabulary series for information technology. As a terminology and definitions standard, it gathers selected concepts into a common linguistic framework to support international communication in information processing and to make translation into other languages easier. Its scope centers on the naming of basic concepts related to office automation, electronic mail, and the transmission of text, voice, and image, together with the relationships among those concepts.

How the terminology is organised

This part is more than a simple glossary: it is a structured vocabulary that also identifies relationships between concepts. In general technical terms, office automation refers to the use of information technology to support office work such as document creation, communication, storage, and processing. Electronic mail and the transmission of text, voice, and images represent different communication modes within that environment, often used together but serving distinct functions.

Why this kind of standard matters

The definitions are drafted to avoid language-specific peculiarities as far as possible, which is important in multilingual technical work. In practical terms, this promotes consistent terminology across systems, publications, and translations. The value of the standard lies not in prescribing a particular office product or workflow, but in establishing a shared conceptual basis for the office automation domain.

• Office automation: IT support for office-based processes
• Electronic mail: a core digital messaging mechanism
• Text, voice, and image transmission: communication of different media types over networks
• Concept relationships: the way terminology items are connected within a vocabulary system