TS OIC/SMIIC 9

TS OIC/SMIIC 9 is a standard on the general requirements for managing halal tourism services. It provides a common framework for offering tourism-related services in ways that align with halal principles across accommodation facilities, tour packages, tourist guides and other tourism services. In practice, this means the standard addresses the wider tourism ecosystem rather than a single service activity.

What the scope of halal tourism services means

In this context, halal tourism is broader than accommodation or food service alone. Halal alignment is commonly understood as an organisational and service-delivery approach that takes into account the needs of Muslim travellers, including how services are arranged, what products are used and how the business is managed. This makes the concept relevant to both customer experience and operational consistency.

The scope also notes tourist services such as spa, hammams and medical services. These examples show that tourism services can involve facility operations, staff conduct and aspects of the guest experience such as privacy, cleanliness and service order. General requirements help create a coherent halal service approach across these different settings.

Why this document matters in practice

• Creates a shared management basis for accommodation, tours and related tourism services.
• Helps translate halal expectations into service design and organisational practice.
• Supports a consistent approach across different parts of the tourism sector.