TSE CEN/CLC/ETSI/TR 101551
Guidelines for public procurement of ICT products and services in the European Union: accessibility award criteria and conformity assessment
This document provides guidance to contracting authorities on how to determine contract award criteria to meet the accessibility requirements of Directive (EU) 2019/882 (European Accessibility Act, EAA) and Directive (EU) 2016/2102 (Web Accessibility Directive, WAD); and on how to verify the conformance of publicly procured ICT products and services with these requirements. The present document describes how the accessibility requirements for the ICT should be specified, documented and assessed in the frame of the procurement process, under the EU public procurement directives1. The different mechanisms for conformity assessment with the applicable accessibility requirements are explained. It discusses how these mechanisms can be applied both in the pre-procurement research phase and when awarding a contract, as well as part of contract management in the post-award stage.
This document also provides a useful guidance for bidders who prepare an offer for public procurement of ICT products and services, and others aiming to procure accessible ICT.
Aspects that do not deal with accessibility in ICT procurement in Europe are outside the scope of this document.
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About This Item
TSE CEN/CLC/ETSI/TR 101551 provides guidance on how public authorities in the EU can define accessibility requirements when procuring ICT products and services, how those criteria can be used in award decisions, and how conformity can be verified. It treats accessibility as a procurement issue across the full purchasing cycle, from preparing specifications to managing the contract after award.
Where accessibility criteria fit in public procurement
The technical focus of this report is the role of accessibility as an evaluable procurement requirement rather than as a general design preference. It explains how accessibility requirements may be specified, documented and assessed within the EU public procurement framework. In practical terms, this supports the selection of ICT solutions that are usable by a wider range of users, including people with disabilities.
Conformity assessment and the bidding stage
The document does not prescribe a single mandatory test method; instead, it explains different mechanisms that can be used to demonstrate conformity with applicable accessibility requirements. In general technical terms, such mechanisms may include supplier declarations, technical documentation, supporting evidence and, where relevant, independent verification. It also addresses how these mechanisms can be applied in pre-procurement research, contract award and post-award contract management.
- Translating accessibility requirements into procurement documents
- Supporting evaluation of bids against accessibility criteria
- Organising and verifying conformity evidence in public procurement
- Helping bidders prepare accessible offers
- Framing accessibility within the EU public procurement context
- Publication Date: 21.05.2026
- Standard Status: N (Yeni Standard/New standard)
- Publisher: TSE
- Document Language: en
- ICS Classification: 03.100.10 Satın Alma, Stok Yönetimi, Pazarlama; 11.180.99 Özürlü ve Engellilere Yardım ile İlgili Diğer Standardlar; 35.020 Enformasyon Teknolojisi (Genel)
- Pages: 58
- Source Standard: CEN/CLC/ETSI/TR 101551:2026
- International Equivalents: CEN/CLC/ETSI/TR 101551-EQV
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