TSE ISO/IEC GUIDE 37
Instructions for use of products by consumers
This Guide establishes principles and gives recommendations on the design and formulation of
instructions for use of products by consumers.
This Guide is intended to be used by the following:
— committees preparing standards for consumer products;
— product designers, manufacturers, technical writers or other people engaged in the work of
conceiving and drafting such instructions;
— importers, regulators, inspection bodies and researchers.
The principles and detailed recommendations in this Guide are intended to be applied in combination
with the specific requirements on instructions for use specified in standards for particular products or
groups of products. Some model formats and wordings are suggested for inclusion in standards.
This Guide contains some practical recommendations and a proposed methodology for assessment in
order to help establish common criteria for the assessment of the quality of instructions for use.
Annexes A and B provide checklists to help principal target groups using this Guide.
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- Language: English
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About This Item
TSE ISO/IEC GUIDE 37 is a guide on the principles and recommendations for designing and drafting instructions for use of products by consumers. Its focus is not merely on producing an instruction leaflet, but on making that information understandable, usable and consistent for the intended consumer audience. As such, it serves standards committees, product designers, manufacturers, technical writers and other professionals involved in preparing consumer product instructions.
What the guide addresses in practical terms
As general technical guidance, the document addresses the structure, wording, layout and presentation of instructions for use. Clear terminology, logical sequencing, visible warnings, and the avoidance of vague wording all help connect product information with user action. In consumer products, the quality of instructions is a key factor in correct installation, safe use, routine maintenance and error prevention.
The guide also aims to support assessment by providing practical recommendations and a proposed methodology for judging instruction quality. Annexes A and B supply checklists to help the main target groups review whether instructions are adequate. It is a framework document rather than a product-specific instruction standard, and it is intended to be used together with the particular requirements that may appear in standards for individual products or product groups.
- Design principles for consumer product instructions
- Suggested model formats and wording for standards work
- A proposed approach to assessing instruction quality
- Guidance relevant to committees, manufacturers, technical writers, importers and regulators
- Publication Date: 12.04.2021
- Standard Status: H (İptal Edilmiş Standard/Withdrawn standard)
- Publisher: TSE
- Document Language: en
- ICS Classification: 03.080.30 Tüketiciler İçin Hizmetler ; 01.120 Standardizasyon, Genel Kurallar
- Pages: 35
- Source Standard: ISO/IEC Guide 37:2012
- International Equivalents: ISO/IEC Guide 37-EQV; ISO/IEC Guide 37-EQV
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