tst 12998

TS 12998 is a standard that sets out general rules for flower shops as workplaces. It addresses the basic framework for structural characteristics, management, personnel and technical equipment, helping define how this type of retail space should be organised so it can operate in a practical and orderly way.

Order and operation in flower retail premises

In flower shops, spatial layout, product display, workflow and customer service are closely linked. Because flowers and related products are sensitive goods, ventilation, lighting, storage and working areas need to support one another. From a general technical perspective, a flower shop is not only a sales area but also a service environment that helps preserve freshness, appearance and suitability for use.

Core elements addressed by the standard

• Structural characteristics: the physical layout and functional areas of the workplace
• Management: the operating and organisational arrangement of the shop
• Personnel: the role and organisation of staff
• Technical equipment: the basic equipment and infrastructure used in the workplace

The scope of this standard is limited to general rules for flower shops; it should not be read as defining a specific product brand, a particular certification procedure, or detailed performance tests. In technical terms, it focuses on the general principles that support orderly and suitable operation of the sales activity rather than on how these premises are classified in detail.