Last updated: 07/09/2027

Scope

This statement applies to content published by Online Bilgi Hizmetleri A.Ş. on onlinestandart.com and under the Online Standart brand, to the Norma AI assistant and its browser extension, and to material shared through all our channels like email and social media.

Where a publication or service carries its own AI use statement, that specific statement applies to it. Specific statements supplement this one; on any matter they do not address, this statement continues to apply.

Documents we supply

The standards and technical documents we supply are licensed copies obtained through authorised channels. Their content belongs to the publishing organisation; we do not produce or alter it.

What this statement says about AI applies to content we prepare. It does not apply to the content of the documents we supply.

AI use

We use AI-supported tools in preparing the content we publish. Unless we state otherwise, you may assume that AI-supported tools may have been involved in producing any material we publish — including articles, guides, blog posts, product and document pages, newsletters, brochures, one-pagers, case studies, presentations, catalogues, social media posts, and the answers on our frequently asked questions pages.

These tools are used mainly for drafting, improving text and expression, summarising, structuring content, translation, research support, supporting data synthesis, consistency checks, and the production of visual and audio material. This list is illustrative and not exhaustive.

Images, video and audio we publish may also have been generated or altered using AI.

AI tools are not used as an independent source of data or as a final decision-making mechanism.

Human involvement

As a rule, our content is subject to editorial review by our team before publication. That review does not mean every item of information has been individually verified. Our Standard Check service is an exception; see below.

Norma AI

Norma AI is an AI assistant that answers questions about standards and compliance. It is designed to help you find the document you need quickly, narrow down the options, and see possible equivalents to check.

Answers from Norma AI are provided for information. They are not official confirmation of a standard’s currency, revision number, withdrawal status, equivalence, or suitability for a particular application. They do not bind us and do not override our published terms, our pricing, or the official text of the relevant document. In the event of any conflict, the official document and our written terms govern.

Before an audit, tender, purchase or compliance decision, we recommend confirming a Norma AI answer against the official document or asking our team.

Product and document pages

All text including descriptive and explanatory text on those pages may be prepared with AI-supported tools.

Where those details differ from the publisher’s official record, the publisher’s record governs. We recommend confirming the document number and revision before ordering, and you are welcome to ask us if you are unsure.

Standard Check service

Currency checks carried out under our Standard Check service use AI-supported tools, and results are confirmed by a member of our team. This service is subject to a higher level of checking than the general editorial review described in this statement.

Tools and calculators

Output from calculators and similar tools on our website is provided for information and is indicative. It does not replace an official assessment made by the competent authority under the applicable legislation, or the official text of any standard. Where a tool carries its own notice, that notice applies.

Language and translation

The source and governing language of this brand is English. Turkish, Russian and German versions are produced using machine translation and are provided for information. Where versions differ, the English text governs. This does not mean the content has been separately verified.

Verification and limits of liability

Online Bilgi Hizmetleri A.Ş. applies reasonable editorial processes so that the information it publishes is conveyed accurately and consistently. Standards may nonetheless be revised or withdrawn by their publishers, or replaced by a new document, and catalogue and descriptive information may not always reflect those changes at the same time.

We therefore recommend verifying relevant information against official sources, or consulting our team, before critical decisions.

It is not guaranteed that published information is complete, error-free or suitable for a particular purpose. Save for mandatory legal provisions and liability that cannot be limited by law, the liability of Online Bilgi Hizmetleri A.Ş. for consequences arising from the use of this content, or of Norma AI answers, on their own is limited to the extent permitted by applicable legislation. This limitation does not affect our obligations in respect of the licensed documents we supply.

Reporting errors and contacting us

If you notice an error, please tell us: https://onlinestandart.com/en/contact/. We review reported errors promptly and make the necessary corrections.

If you want to be sure of something before you act on it, you can reach our team directly at the same address. We would rather answer a question than have you proceed on something we got wrong.

Intellectual property

Copyright and trademarks in standards and technical documents belong to the publishing organisations. Online Bilgi Hizmetleri A.Ş. is an authorised reseller through partnerships with authorised distributors and does not own the copyright or trademarks in the documents it sells.

Unless otherwise stated, original text, compilation, analysis, commentary, graphic layout and design elements created by us are protected under applicable intellectual property legislation.

Updates

This statement is updated as our practices change. It is reviewed at least once a year and whenever there is a material change.