TS 12749
Competent services - Telex, teletex, telefax, modem etc. - Rules
This standard includes rules for operating, physical characteristics, managership, technical equipment, personnel specifications and certification of competent services for devices like telex, teletex, telefax, modem etc
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- Language: English
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About This Item
TS 12749 addresses the rules for competent services that support telex, teletex, telefax, modem and similar equipment. It defines an organizational framework for such service operations, covering management practices, physical layout, technical equipment, personnel qualifications and certification.
Core elements of a competent service organisation
In this kind of standard, the goal is not only to repair equipment but to ensure that service delivery is controlled, traceable and technically adequate. Operating rules concern how the service is managed, physical characteristics refer to the service premises and arrangement, and technical equipment covers the tools and infrastructure needed for maintenance, inspection and repair. Personnel specifications relate to the technical responsibility and competence expected from staff working in the service.
What the scope means in practice
Telex, teletex, telefax and modem equipment are terminal and communication devices that were used in different periods for messaging and data transfer. For this reason, service quality matters in terms of fault diagnosis, circuit checks, connection integrity and the structure of technical support offered to users. TS 12749 includes rules linked to certification of these competent services; however, the title and scope do not specify a particular test method or numerical performance limit.
- Publication Date: 18.04.2016
- Standard Status: H (İptal Edilmiş Standard/Withdrawn standard)
- Publisher: TSE
- Document Language: tr
- ICS Classification: 03.080.30 Tüketiciler İçin Hizmetler ; 33.050.30 Teleks, Teletekst, Telefaks Ekipmanları
- Pages: 9
- Source Standard: - 6502 sayılı Tüketicinin Korunması Hakkında Kanun, - Satış Sonrası Hizmetler Yönetmeliği, Teleks, teleteks, telefaks, modem vb. cihazların yetkili servislerinin görülüp incelenmesi ve teknik sorumluları ile yapılan görüşmelerin değerlendirilmesi.
- International Equivalents: 12749--
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