TS 12855

TS 12855 is a professional standard for the grocer occupation, defining the job and the people who perform it, its classification, the minimum tools and equipment used in practice, and the characteristics expected from personnel at master, journeyman and apprentice levels. In general technical terms, grocery work combines retail selling, stock handling, product familiarity and direct customer service in a small-shop environment.

How the occupational levels are organised

The standard distinguishes between different levels of competence and responsibility within the profession. The master, journeyman and apprentice categories help frame how experience, independence and practical skill are understood in the trade. This is important in a retail occupation where the work is not limited to selling goods, but also includes shelf order, cleanliness, customer interaction and the day-to-day discipline of running the shop.

Tools, equipment and assessment

The document also addresses the minimum tools and equipment used in grocery work. From a general technical perspective, such equipment supports product display, weighing, storage and the smooth conduct of sales operations. The standard further includes measurement and evaluation of the qualities required for the occupation, which means professional competence is treated as something that can be assessed through both knowledge and practical performance.