TS 13147
Competent services – Rules for computer aided drawing machines and printers
This standard includes rules for operating, structural feature, technical equipment, personnel specifications and certification of competent services of computer aided drafting tables and printers.
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- Language: English
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About This Item
TS 13147 sets out the rules for competent services that support computer aided drawing machines and printers. It focuses on the main elements that define service capability: the operating structure of the service organisation, its physical facilities, technical equipment, and the qualifications of its personnel. In practical terms, the standard treats after-sales technical support as an organised service system rather than an informal repair activity.
What makes a competent service fit for this equipment
In this technical context, a competent service is a provider with the organisational and technical capacity to maintain and repair the relevant equipment in a controlled way. Computer-aided drawing equipment and printers depend on accurate motion, alignment, feed systems, and compatibility with consumables and parts. That is why staff competence, suitable workspace, and the right technical tools are central to service quality in this sector.
The standard’s documented scope
The standard covers the rules for the operating, structural, technical, and personnel-related characteristics of competent services. Read together with the cited consumer-protection basis and related standards, it is intended to support a more defined and inspectable service environment for these products. It does not describe the performance requirements of the machines themselves; rather, it addresses the institutional and technical conditions of the service organisations that work on them.
- It applies to competent services for computer aided drawing machines and printers.
- It addresses organisational, facility, technical equipment, and personnel conditions.
- It is concerned with service capability, not product performance specifications.
- It frames service delivery as a structured and assessable technical function.
- Publication Date: 18.06.2014
- Standard Status: U (Yürürlükteki Standard/Standard)
- Publisher: TSE
- Document Language: tr
- ICS Classification: 01.100.40 Çizim Ekipmanları; 03.080.30 Tüketiciler İçin Hizmetler
- Pages: 9
- Source Standard: - 4077 Sayılı Tüketicinin Korunması Hakkında Kanun. - Bilgisayar destekli çizim makinaları ve yazıcıları yetkili servislerinin görülüp incelenmesi ve teknik sorumluları ile yapılan görüşmelerin değerlendirilmesi.
- International Equivalents: 13147--
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