TS EN 14873-1

TS EN 14873-1 addresses the minimum requirements for facilities used to store furniture and personal effects belonging to private individuals, together with the related storage services. In practical terms, it treats storage not only as a physical space issue, but also as an organised service in which the building, handling, control arrangements and customer-facing processes work together.

What counts as storage provision in this context

The standard concerns the delivery of storage provision rather than a simple warehouse definition. In general technical terms, that means the storage operation may involve receiving items, placing them into containment or storage locations, maintaining appropriate custody, managing access, and keeping the service functioning consistently over time. The subject matter includes furniture and personal effects, two categories that often require different handling attention because of size, fragility, packaging condition and storage duration.

Its scope applies to all forms of such storage, whatever containment method is used. It also states that application is not excluded for facilities and services storing furniture items under other ownership. That makes the document relevant beyond household moves alone, as long as the service concerns furniture or personal effects stored under a similar operational model.

How Part 1 relates to the service model

Part 1 concentrates on the facility and the storage-related provisions. In the same standard family, Part 2 addresses service activities designed to ensure a customer-oriented service. This division is useful conceptually: one part deals with the physical and operational suitability of storage premises, while the other focuses on how the service is structured around the customer journey. Together they frame storage as both an infrastructure and a service process.

• It specifies minimum requirements rather than a premium service level.
• It applies to all forms of storage, regardless of the means of containment used.
• It does not exclude facilities and services used for furniture owned by other parties.
• Part 2 deals separately with the design of customer-oriented service activities.