TS OIC/SMIIC 9

TS OIC/SMIIC 9 is a standard that sets out general requirements for managing halal tourism services. Its subject is the organisation of travel-related services so they can be handled in a way that respects halal principles, including accommodation premises, tour packages, tourist guides and other tourism services. Rather than focusing on a single tourism product, it addresses the broader management framework used across these service settings.

How the scope of halal tourism services is understood

In general technical terms, halal tourism refers to travel experiences planned and delivered in line with Islamic sensitivities. This can involve accommodation, transport arrangements, guiding, food-related services and other connected tourism elements viewed as part of one service journey. The phrase “general requirements” indicates a broad, adaptable framework intended for different organisations and individuals operating within the areas named in the scope.

Which service areas are especially relevant?

• Guest handling, service flow and on-site practices in accommodation facilities
• Programme design and alignment of service elements in tour packages
• Tourist guidance and the way visitor interaction is delivered
• Complementary services such as spa, hammam and similar tourism activities
• Other tourism services that may fall within halal tourism provision

From a general technical perspective, standards of this kind address not only what a service includes, but also how it is organised, who is responsible for which part of it, and how user expectations are managed. TS OIC/SMIIC 9 therefore serves as a common reference for organisations working in halal tourism, supporting consistency and a shared operational approach across the sector.